Self-Exclusion
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you gambling with bet365 for a specified period of between 1 day and 365 days.
If you want to stop playing for other reasons, please consider Account Closure.
What happens when you self-exclude?
During a period of Self-Exclusion it will not be possible to re-open your account for any reason, and bet365 will do all it can to detect and close any new accounts you may open.
Next steps
Whilst we will remove you from our marketing databases, we also suggest that you remove bet365 from your notifications and delete/uninstall all bet365 apps and downloads as well as blocking/unfollowing bet365 social media accounts.
You may also wish to consider installing software that blocks access to gambling websites, click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
You can self-exclude your account in the Gambling Controls section in the Account Menu by choosing Self-Exclusion.
Alternatively you can contact our customer care team for assistance and further information.
ANJ - Autorité Nationale des Jeux
If you are considering a voluntary ban, you may wish to register with Autorité Nationale des Jeux.
This ban applies in casinos and gaming clubs, as well as on online gaming and betting sites operated by gaming operators approved in France. It also applies to the online lottery gaming site operated by La Française des Jeux and to gaming terminals accessible with a player account operated by operators holding exclusive rights, particularly La Française des Jeux and Pari Mutuel Urbain.
This ban is imposed for a period which cannot be less than three years. It is tacitly renewable.
For more information or to request a ban, visit https://anj.fr/ts/.
Alternatively you can contact our customer care team for assistance and further information.
